Emergency Numbers

Call the following numbers in case of an emergency. They are free of charge (you can call them even if you are out of phone credit) and available 24/7.

Dial 15 for the SAMU (Service d’Aide Médicale Urgente) if you are witnessing or suffering from a vital injury (chest pains, trouble breathing, severe burn, coma, intense bleeding).

Dial 17 for the police in case of violence, assault, theft etc.

Dial 18 for the fire department in case of fire, burn, gas leak, electrocution, traffic accident, building collapse etc.

Dial 112 to reach the European emergency number.

University Prevention and Health Center

If you are in need of a doctor, the campus offers a service for free with doctors and nurses: http://ub-link.u-bourgogne.fr/mon-quotidien/me-soigner.html

The medical center is open 8.30 am – 5.30 pm on weekdays. It is closed Wednesdays (8.30 am – 4.30 pm) and during the university holidays.

They accept walk-ins. You can also schedule an appointment for services like STD testing, to see a gynecologist or to talk to a psychologist.

You will need to provide your personal ID and an insurance card.

SOS doctors

France’s national service of doctors working around the clock. Phone number: + 33 (0) 3 80 59 80 80

You have two options:

• You can call them and schedule an appointment in their offices, 14 rue de Marsannay, in Chenôve (21300). A basic doctor ‘s consultation in France costs 23 €.
• Now, if you cannot go to their offices, a doctor can come to your home. However, you have to pay additional fees (eg transport, after hours, weekend) next to the basic doctor ’s fee, according to the time, place and date of your appointment. This can get pretty expensive, but if you do not want an ambulance to come and you do not feel well enough to leave your house, this is the best option.

Hospital

You can also go to the hospital, known as CHU (Center Hospitalier Universitaire): 14 rue Paul Gaffarel, 21079 Dijon. Phone: +33 (0) 3 80 29 30 31

It can be easily reached with the tram T1, stop CHU or by foot. Emergencies are known as “Emergencies” in French. You will receive good and free medical care, but be ready to wait for a long time as they are always over-crowded!

Laboratory

If you are in need of medical testing (blood, urine, etc.) you can go to a “medical analysis laboratory”.

The closest to the university is Laboratoire Analyzes Médicales Bonnet et Desprats located 30 Boulevard de l’Université, 21000 Dijon. You can go there without an appointment. They work quickly and provide your results either online, by post, or you can choose to pick them up.

You will need to provide an ID card and insurance card. According to your insurance, common testings like blood work might be free of charge.

Pharmacy

As you may know, everything in France pretty much closes on Sundays. In case you are sick and in an urgent need to fill in a prescription, you can find an open pharmacy. It is called “on-call pharmacy”, they relay each other around the city.

The nearest pharmacy from campus is Pharmacie de l’Université Stéphanie Cousot, located across the street from the University. On the front of the shop they advertise which pharmacies are on call each week (See picture “Pharmacie de Garde” in green).

To protect them from robbery pharmacies on call are closed (usually after 10 pm). You need to go the closest police station (“police station”). You can find the Hotel de Police place Suquet in Dijon. Here you will need to show a proof of identity (passport, identity card). The police station will call the pharmacy and inform them you are coming. If you do not follow this step, the pharmacy will not be informed about you. Therefore they will not be able to confirm your identity and will not open the shop for you.

If you find yourself in need for the after-morning pill, you can access it in any pharmacy without a prescription in France.